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Emilee Crocker 3 I need to have an IF THEN statment to update a field.
I need to have an IF THEN statment to update a field. What I have so far is this: IF( Action_Taken_to_Close_Complaint__c <> " ", Status__c = "CLOSED", Status__c = "IN PROGRESS")
May I know what is the overall if..then codition? Maybe you can try this:
IF( Action_Taken_to_Close_Complaint__c <> " ", IF(Action_Taken_to_Close_Complaint__c == "Something", "Yes", "No"), Status__c = "IN PROGRESS")
I need it to be IF there is text in the action taken to close complaint then status is closed, but if there is no text then it stays as is.