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Joseph Bunda 6
I cannot log into Trailhead to view my Badges and Certifications
I've accrued several badges in Trailhead, but it's been a while since I logged in. I tried logging in again recently, but Trailhead does not recognize my account, instead greeting me with the "Howdy, we haven't seen you before" welcome message.
I tried logging into support.salesforce.com, but I cannot.
Then I tried calling Salesforce, and they punted me over to this site, claiming that it is a developer problem. I don't agree, but I can't seem to get any tech support anywhere else so here I am.
I can verify that the credentials I use to log into both my developer org and Trailhead are the same, and that the org login works just fine. Can someone assist?
I tried logging into support.salesforce.com, but I cannot.
Then I tried calling Salesforce, and they punted me over to this site, claiming that it is a developer problem. I don't agree, but I can't seem to get any tech support anywhere else so here I am.
I can verify that the credentials I use to log into both my developer org and Trailhead are the same, and that the org login works just fine. Can someone assist?
Sorry for this issue you are encountering.
May I suggest you please reach out to trailhead support team for a better and quick assistance on the above issue so that they can look into it and can help you accordingly.
Please reach out to the trailhead team with the respective org username
You may reach the support team at the below email address.
- trailhead@salesforce.com
Please let us know if this helps.Kindly mark this as solved if the information was helpful.
Thanks,
Nagendra