+ Start a Discussion
R R MR R M 

Look up PopUp is not coming

HI Friends, 

i am unable to select Perent record from Child 
Here i have Child is Case and Parent is Customer, So from Case Suddenly perent linking function not working from last week onwords, Unable to understand the issue. Please help,

 

User-added image

NagendraNagendra (Salesforce Developers) 
Hi RRM,

Sorry for this issue you are encountering.

May I suggest you please double check if the lookup relationship is properly created between customer and case objects?

Also, post the screenshots of the relationship field created between the above two objects so that we can look into it and can help you accordingly.

Happy to help further.

Thanks,
Nagendra