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Taresh Pandey 19 How to search special keywords in logging email body.
Hello Mates,
I need some information about the keyword searching in email body(emails are logging in Activity History of Salesforce).
I need to create some automated reports based on some keywords (like Positive, Not interested). And I need to search these kind of keywords in email body whichever we get from our clients email reply.
Is there any way in Salesforce that we can separate emails which are containing some special keywords ?
And based on those email we can generate an automated report of our leads and contacts.
and also I need to know where we can define those keywords in salesforce.
Thank you all in advance
Best Regards'
Taresh Pandey
I need some information about the keyword searching in email body(emails are logging in Activity History of Salesforce).
I need to create some automated reports based on some keywords (like Positive, Not interested). And I need to search these kind of keywords in email body whichever we get from our clients email reply.
Is there any way in Salesforce that we can separate emails which are containing some special keywords ?
And based on those email we can generate an automated report of our leads and contacts.
and also I need to know where we can define those keywords in salesforce.
Thank you all in advance
Best Regards'
Taresh Pandey