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SingleEmailMessage not saving as Activity in class method in production. Does when executing Anonymous Apex in production. Any ideas? How to debug?
Hi All,
I wrote a class method for sending a single email message in my staging environment and the expected default behaviour of being saved as an activity worked. Moving to production, the saving as activity failed. Moreover, I can execute the code as anonymous apex and it saves as activity in the prod org. Here is the method:
This method works fine in staging and also running this in the dev console in production works.
I get activity as expected
When running the method however, eg:
No activity is saved.
Appreciate your help. I've been pulling my hair out with this.
I wrote a class method for sending a single email message in my staging environment and the expected default behaviour of being saved as an activity worked. Moving to production, the saving as activity failed. Moreover, I can execute the code as anonymous apex and it saves as activity in the prod org. Here is the method:
public with sharing class EmailUpdateController {
public static void sendTemplateEmail(String templateId, String whoId, String whatId) {
Messaging.reserveSingleEmailCapacity(1);
Messaging.SingleEmailMessage email = new Messaging.SingleEmailMessage();
email.setUseSignature(false);
email.setTemplateId(templateId);
email.setTargetObjectId(whoId);
email.setWhatId(whatId);
List<Messaging.SendEmailResult> results = Messaging.sendEmail(new List<Messaging.SingleEmailMessage>{email});
Boolean returnValue = true;
for (Messaging.SendEmailResult er : results) {
System.debug(er.isSuccess());
if(!er.isSuccess()) {
System.debug(er.getErrors());
returnValue = false;
}
}
System.debug('Success was '+returnValue);
}
}
This method works fine in staging and also running this in the dev console in production works.
I get activity as expected
When running the method however, eg:
EmailUpdateController.sendTemplateEmail('00X0I000001dmpUUAQ', '00328000015yPZXAA2', '0060I00000R9fIMQAZ');
No activity is saved.
Appreciate your help. I've been pulling my hair out with this.
Add this around line 7:
Thanks for the reply. Unfortunately, this doesn't work. I added this just to be sure. Though I understand setSaveAsActivity(true) is the default behaviour for SingleEmailMessage and works both in staging and in executing anonymous apex without explicitly calling that method.