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Do not understand behavior of search for lookup relationship field
I have a custom object which is related to another custom object with a lookup relationship field.
When trying to create a new record, and find a related record through this lookup field, I do get search results in the web version, BUT in Salesforce (iOS) I do not get any search results. This are images for this beahvior I do not understand.
Web:
iOS, Salesforce, (ex Salesforce1)
In case you were wondering how the Search Layouts are set up, the fields are very similar, this is how they are configured:
I would be very gratfull if someone can let me know what I am missing on this beahvior.
Thank you!
When trying to create a new record, and find a related record through this lookup field, I do get search results in the web version, BUT in Salesforce (iOS) I do not get any search results. This are images for this beahvior I do not understand.
Web:
iOS, Salesforce, (ex Salesforce1)
In case you were wondering how the Search Layouts are set up, the fields are very similar, this is how they are configured:
I would be very gratfull if someone can let me know what I am missing on this beahvior.
Thank you!
- Object Relationships Overview
- Create relationships to link objects with each other, so that when your users view records, they can also see related data. For example, link a custom object called “Bugs” to cases to track product defects that are associated with customer cases.
- Please refer the below link for reference.
- https://help.salesforce.com/articleView?id=overview_of_custom_object_relationships.htm&type=0
- https://developer.salesforce.com/forums/?id=906F00000008mhlIAA
Hope it helps.Please mark it as best answer if the information is informative.so that question is removed from an unanswered question and appear as a proper solution.
Thanks
Rahul Kumar