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Time Dependant Email Alert
I have 2 objects Account and Contract(custom).
On Account i have created custom field Email to capture email address.
Account is master and Contract is child.
Contract is having a picklist called status which has 2 values(Pending, Executed) and date field.
Now i want to trigger a email alert to Account's email, if the contract status is pending.
Email alert to be triggered before 2, 5 and 10 days of date value.
I have created required email template.
created work flow rule on Contract, evaluation criteria is (Contract: StatusNOT EQUAL TOExecuted).
While creating Email alert on HCP contract i am unable to see Account's Email field(custom).
Any help is appreciated.
Thanks in advance.
On Account i have created custom field Email to capture email address.
Account is master and Contract is child.
Contract is having a picklist called status which has 2 values(Pending, Executed) and date field.
Now i want to trigger a email alert to Account's email, if the contract status is pending.
Email alert to be triggered before 2, 5 and 10 days of date value.
I have created required email template.
created work flow rule on Contract, evaluation criteria is (Contract: StatusNOT EQUAL TOExecuted).
While creating Email alert on HCP contract i am unable to see Account's Email field(custom).
Any help is appreciated.
Thanks in advance.
The relationship between account and contract is look up or master-detail.
If the relationship is master-detail you can see account email.In look up you cannot see parent fields.
Hope this helps you!
Thanks
Varaprasad
@For Support: varaprasad4sfdc@gmail.com
The relationship is lookup, how can we acheive this.
Need your help
Thanks in advance.
create one custom field in contract like copyemailfromacc__c in the backend. and write below trigger in contract object.
it will capture account email then you can use this field in an email alert.
I have not tested above trigger may you will get some syntactical errors.
Hope this helps you!
Thanks
Varaprasad
For Support: varaprasad4sfdc@gmail.com