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Bruno Graber 5
trailhead account need verification from disabled email
Hi,
I'm trying to access my Trailhead account with a verification code, but the account was created from my previous's company email which is now disabled.
I would like to either:
A) change the email associated to my old trailhead account to access it from a personal email.
or
B) recover my progression through trailhead in a new account.
Any Ideas to make this happen ?
Thanks !
I'm trying to access my Trailhead account with a verification code, but the account was created from my previous's company email which is now disabled.
I would like to either:
A) change the email associated to my old trailhead account to access it from a personal email.
or
B) recover my progression through trailhead in a new account.
Any Ideas to make this happen ?
Thanks !
https://force.desk.com/customer/portal/emails/new
There used to be all sorts of problems with Trailhead accounts linked to work addresses and dev edtitions etc. and they used to handle them really well when you submitted a query... just put all the account details you can into the post so they can best guide you without a long exchange of e-mails asking for all the little bits.
Or even, give them a tweet
https://twitter.com/trailhead
Their "customer service" is amazing, I promise they will help out.