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RJ12 Gmail - Salesforce Integration
My client is using Gsuit and they want to send emails from Salesforce with 'To address' as their Gmail id.
For this, I activated 'Google Apps' and enabled 'Send through External Email Services'. Now they can send email from Salesforce with their Gmail Id and can track sent emails in both Gmail and Salesforce.
But the problem is the email that sent out from Salesforce is not picking up email signatures that are already in Gmail.
Is there any way to pick the Gmail Signatures?
For this, I activated 'Google Apps' and enabled 'Send through External Email Services'. Now they can send email from Salesforce with their Gmail Id and can track sent emails in both Gmail and Salesforce.
But the problem is the email that sent out from Salesforce is not picking up email signatures that are already in Gmail.
Is there any way to pick the Gmail Signatures?
Unfortunately, it does not pick up email signatures, they'll need to add their email signatures in Salesforce under My Settings>Email>My Email Settings.
Also, may i suggest you please check with below link for more information.
- https://help.salesforce.com/articleView?id=000086448&type=1
Hope this helps.Kindly mark this as solved if the information was helpful.
Thanks,
Nagendra