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Fabio Maturo 3Fabio Maturo 3 

Einstein Feedback, not showing right label

Hi everyone, 

I'm trying to understand all concept behind Einstein Language, after having generated a Dataset and having trained it to AI, I was trying some "intent" call, with mixed words.

The documentation talks about a Feedback and ReTrain, so that if you get a label in an intent call, that it's not related to the words you put into the call, you will be able to retrain AI, but when I make again the same call (after training is SUCCEDED) I don't get a better probability or the right label as it should be after having sent a feedback to AI.

Just a small overview of wich steps I walked through:
  • Upload Dataset
  • Train Dataset first Time
  • Intent Call
  • Send feedback (this step with the feedback call the new row should be added to the dataset right?)
  • ReTrain
  • Intent Call
Thanks.
Mahendra Singh 19Mahendra Singh 19
We can upload data in csv format and pull data from SFDC object to create Dataset.