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Leticia Monteiro Freitas
Why my workflow doesn't work?
Hello,
I've created a workflow to send a email everytime a case was created.
But my Workflow doesn't work, even I change the rules.
Please, anyone know the reason? Is there some rule to workflow for cases?
I've created a workflow to send a email everytime a case was created.
But my Workflow doesn't work, even I change the rules.
Please, anyone know the reason? Is there some rule to workflow for cases?
You can also try auto reponse rule on case to send email on record creation.