Don't have an account?

Signup for a Developer Edition

Browse by Topic

ShowAll Questionssorted byDate Posted

+ Start a Discussion

E Jayaraman Iyer

How to handle logouts in live agent console

I have a requirement where I want to store data in a object regarding the amount of time spent by agent in each status.

When the agent is in online status but manually logouts out of org I couldnt get the data of time he logged out. How can I handle this?

February 18, 2018
·
Answer
·
Like
0
·
Follow
0

You need to sign in to do that.

Need an account? Sign Up

Have an account? Sign In

Dismiss