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email alerts don´t work

hi everyone,

I have an issue with an email alert through a workflow. The workflow is activated when an opportunity is created. After that, the email alert should work. however, the recipients don´t receive any alert. This fact happens when an internet internal network is used. I mean, if I follow the same steps using other internet network outside this company, the workflow works. 

All the configuration requeriments about email deliverability are on:

Does anyone have any idea?, I would appreciate any help:

Many thanks;