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Joe BrodarJoe Brodar 

Knowledge Articles in Community

I am trying to set up Knowledge in a Community, using the Napili template and the Article Detail page template. I am having trouble getting the page to show just the Article body and not all of the administrative fields in the page layout. I am using the Article Content Component, which is displaying the page layout that is used in the regular Salesforce record page (see the screenshot below).

User-added image 

How can I get the Component to just show the Article body, or do I need to create a custom component to do this?

Thank you!
Joe 

Best Answer chosen by Joe Brodar
Joe BrodarJoe Brodar
Hi Carol!

I posted this question on Stack Exchange as well, and I was able to get some help from a user over there. Bascially, to control what is shown, you have to create a Custom Component, which wasn't something I was familiar with, but the Stack Exchange user was able to help me get that figured out. 

You can check out our conversation over there: https://salesforce.stackexchange.com/questions/211385/how-do-i-create-a-custom-component-for-knowledge-in-communities

Let me know if that helps!
Joe

All Answers

Carol CiceroneCarol Cicerone
We're having the same issue... this is a blocker for us launching our Help Center that does not require users to log in. Need a solution asap! If we don't get help here, I will contact our rep and try to get an answer. Will post here if successful. Also see this post in Salesforce Community for more users with the same problem https://success.salesforce.com/answers?id=9063A000000iaVuQAI
Joe BrodarJoe Brodar
Hi Carol!

I posted this question on Stack Exchange as well, and I was able to get some help from a user over there. Bascially, to control what is shown, you have to create a Custom Component, which wasn't something I was familiar with, but the Stack Exchange user was able to help me get that figured out. 

You can check out our conversation over there: https://salesforce.stackexchange.com/questions/211385/how-do-i-create-a-custom-component-for-knowledge-in-communities

Let me know if that helps!
Joe
This was selected as the best answer
Carol CiceroneCarol Cicerone

See this helpful answer I just got on Community: 

 

Joe Brodar
I posted a similar question about hiding those fields in the Community page on Stack Exchange, and I was able to get some help from a user over there. Bascially, to control what is shown, you have to create a Custom Component, which wasn't something I was familiar with, but the Stack Exchange user was able to help me get that figured out. 

You can check out our conversation over there: https://salesforce.stackexchange.com/questions/211385/how-do-i-create-a-custom-component-for-knowledge-in-communities

Let me know if that helps!
Joe