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rishi jaykar 1rishi jaykar 1 

how to write a trigger :

In Case object there  are three queues SMB  Tier1 Queue, SMB Tier2 Queue, SMB Tier 3 Queue.(Record Owner)
In each Queue there are three to four users. 
SMB Tier 1  Queue user should not directly transfer case record to SMB Tier 3 Queue.
Tiago Armando CoelhoTiago Armando Coelho
Hi Rishi, 

In order to the community can help you, we need to have more details about what is your problem. 

Can you please detail a little bit more?

Kind regards,