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how to write a trigger :
In Case object there are three queues SMB Tier1 Queue, SMB Tier2 Queue, SMB Tier 3 Queue.(Record Owner)
In each Queue there are three to four users.
SMB Tier 1 Queue user should not directly transfer case record to SMB Tier 3 Queue.
In each Queue there are three to four users.
SMB Tier 1 Queue user should not directly transfer case record to SMB Tier 3 Queue.
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Kind regards,