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Devendra KeshariDevendra Keshari 

Need to create pre chat form of Live Agent on the basis of Account

I have a requirement to create one prechat form for live agent in form should be a custom id field on the bais of that field we will find account if account exist then we will create a case and  agent record.

Please help me how to create the form.


Best Answer chosen by Devendra Keshari
Hi Devendra 
check below link 

let us know if it helps you and mark it best if it helps you
Bhanu Prakash
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