Hi Raghavendra, Is it possible for you to share the solution here? I am having the same issue where the 'New Note' button does not appear in our full copy sandbox when Lightning is enabled. However, in Production (Ultimate edition) the button appears but does not work and an generic error message is shown to the end-user.
Make sure that Notes is enabled. From Setup, click Customize | Notes | Settings. Then, make sure Enable Notes is selected.
Refer below link.
https://help.salesforce.com/apex/HTViewHelpDoc?id=notes_admin_setup.htm&language=en_US
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya
Problem is Solved, Thanks for your response.
RR
Is it possible for you to share the solution here? I am having the same issue where the 'New Note' button does not appear in our full copy sandbox when Lightning is enabled.
However, in Production (Ultimate edition) the button appears but does not work and an generic error message is shown to the end-user.