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kriti v
Multiple Users in Same Queue trying to assign a case at same time
Hi,
when multiple users in a queue are trying to assign a case at same time. what happens to that case, is it locked or how can we handle this. not getting assigned to multiple users
Thanks in advance
when multiple users in a queue are trying to assign a case at same time. what happens to that case, is it locked or how can we handle this. not getting assigned to multiple users
Thanks in advance
We can not assign a case to multiple users. The owner of the case will be the single user.
Regards,
Amit