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kriti vkriti v 

Does Omni channel support Lightning Application or Visual force page

Omni channel is supported for Service cloud. But I would like to know does it support lightning application or any visual force page. We are not using Service cloud and using lightning application (custom) to resolve the cases etc. But looking for auto assignment of case to Agents which is done by Omni channel. 
Amit Singh 1Amit Singh 1
Hi Kirti,

No, Omnichannel can only be added into the Console Application. it may be Lightning Console OR Classic Console