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Tirumala Kuppani 10 visitor detail page in Live chat (How can i get the data which is displayed in visitor detail page)
Hi All
I am working on live chat. i am supporting to iOS team.
My requirement: attach the chat details in new case or existing case
Now i have configured live chat from salesforce to iOS. both side communication working good.
Some inputs comming from iOS(Live chat SDK) and displayed in visitor details page. So these fields are not dispaly in visitor record(But it has shown in visitor console in live agent page)
Please find the image attachment.
Please see the above screenshot
We need above displayed record information in visitor detail record
Any help will be appreciated.
Regards
Tirumala K
I am working on live chat. i am supporting to iOS team.
My requirement: attach the chat details in new case or existing case
Now i have configured live chat from salesforce to iOS. both side communication working good.
Some inputs comming from iOS(Live chat SDK) and displayed in visitor details page. So these fields are not dispaly in visitor record(But it has shown in visitor console in live agent page)
Please find the image attachment.
Please see the above screenshot
We need above displayed record information in visitor detail record
Any help will be appreciated.
Regards
Tirumala K