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Serena Schultz Sharing Account access with Customer Community Users
Hello Smart People!
I'm hoping someone else has already solved this problem as I'm coming up short in my Google searches. Here's the situation:
I have a Customer Community set up and Sharing Sets which allow each Community User to access their own Account, Contacts under account, and a few other custom objects related to their account. Generally this works well, but I have a few instances where ONE COMMUNITY USER is going to need to have access to additional Accounts (and all of their associated records: contacts and the two custom objects).
Is there any way to do this? I'd prefer not to have to set up multiple users for the same person (thus creating duplicate contact records) just so they can access each Account.
I tried using Related Accounts, but that's not the same structure.
Thanks!
I'm hoping someone else has already solved this problem as I'm coming up short in my Google searches. Here's the situation:
I have a Customer Community set up and Sharing Sets which allow each Community User to access their own Account, Contacts under account, and a few other custom objects related to their account. Generally this works well, but I have a few instances where ONE COMMUNITY USER is going to need to have access to additional Accounts (and all of their associated records: contacts and the two custom objects).
Is there any way to do this? I'd prefer not to have to set up multiple users for the same person (thus creating duplicate contact records) just so they can access each Account.
I tried using Related Accounts, but that's not the same structure.
Thanks!