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Louise BlandLouise Bland 

how to view historical address

If I am changing residential addresses in the contact client screen, how is it possible to view previous address that have been entered for the client? If so, where do I go to access this historical information?
Ashish DevAshish Dev
You can enable history tracking for address fields for contact, you will need to add contact history related list on contact page layour.

Optionally you can also enable feed tracking for contact address field, in this case it will show in chatter area of layout.
GauravGargGauravGarg
Hi Louise,

As address would be a Long Text Field, enabling History Tracking would not provide you last value. For this you need to make some customization changes
  • Create another field old address
  • Write apex code to update field "old address" whenever actual address field is getting update. 

Thanks,
Gaurav
skype: gaurav62990
Ashish DevAshish Dev
You can enable history tracking for address.. just try it.