function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
harsha B R 9harsha B R 9 

Enable live agent to 1000 users who belong to a single profile

Hi Everyone,

How to enable live agent to 1000 users who belong to a single profile?I need to do this in the production org.

Any help is appreciated.

Thanks & Regards,
Harsha BR
Best Answer chosen by harsha B R 9
Armoury05Armoury05
In the User object there is a field called 'UserPermissionsLiveAgentUser'. You can do a data upload for all the users with this value set as true

All Answers

Armoury05Armoury05
In the User object there is a field called 'UserPermissionsLiveAgentUser'. You can do a data upload for all the users with this value set as true
This was selected as the best answer
harsha B R 9harsha B R 9
Thanks Armoury.Is there any other option availble at the config level?
Armoury05Armoury05
No.. you would have to do one user at the time directly on the user page.
harsha B R 9harsha B R 9
Thanks, Armoury. It is helpful !