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Michael Garcia 15 Can you create a notification alert in process builder
Is it possible to create an alert notification when a field changes? Currently we receive an alert when a case receives a new email
We'd like to add these when a status changes or the case owner changes.
We'd like to add these when a status changes or the case owner changes.
Use the below link as a reference:
https://success.salesforce.com/answers?id=9063A000000pMyOQAU
Hope this helps you!
Please mark it as solved, If this reply was helpful.
Thanks,
Rakesh