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vishal kumar 35vishal kumar 35 

Make salesforce live agent status busy when he is on call with customer

I have one salesforce user that is present in two queue. one for chatting and one for taking call. I need to stop user to take chat when he is already taking call.

How can i do this in salesforce ?
Anum ShamimAnum Shamim
Hi @Vishal,

Are you able to resolve this issue?

Thanks!