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Display modal or toast based off case event
Is it possible to have a modal or toast appear on a list view when the case status or owner change? Or have them appear on their home page when they log in?
Unfortunately, it is not possibe to have what you want. Because we can't add to the functionality of standard components. Also, salesforce do not allow us to the change the layout of the listview page.
However you can have this functionality every time a user logs in.
There is a feature in Salesforce called Login Flow. You can setup your flow with a VF page or a flow. And in the winter'18 release Salesforce has provided a new functionality to use Lighnting Components in your flow.
Refer these links to understand how to use a lightning Component in flows:
https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/components_config_for_flow_screens_tips.htm
https://www.sundoginteractive.com/blog/how-to-use-lightning-components-in-flows-more
Regards,
Narender Singh.
All Answers
Unfortunately, it is not possibe to have what you want. Because we can't add to the functionality of standard components. Also, salesforce do not allow us to the change the layout of the listview page.
However you can have this functionality every time a user logs in.
There is a feature in Salesforce called Login Flow. You can setup your flow with a VF page or a flow. And in the winter'18 release Salesforce has provided a new functionality to use Lighnting Components in your flow.
Refer these links to understand how to use a lightning Component in flows:
https://developer.salesforce.com/docs/atlas.en-us.lightning.meta/lightning/components_config_for_flow_screens_tips.htm
https://www.sundoginteractive.com/blog/how-to-use-lightning-components-in-flows-more
Regards,
Narender Singh.
Thank you for the response. Would you know of any other options to display any kind of notification to the users on case changes?
Mike G
PopUps & Soft Validation Rules for Lightning
Easy to use notifications & validation rules that can be configured anywhere on Salesforce; no coding required! Users can add a Flow, Modal or Toast to Lightning record pages or Community pages with just a few clicks.
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYDyHUAX