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Glenn Nyhan 54
Two Factor Authentication Turn Off for User Account but Still Showing Up at Login for New User
Two Factor Authentication Issue
One of our users just moved on to another position. They were logging in with two-factor authentication. We have a temp using that person's account. The problem is while I have removed two-factor authentication from that former users login because it was continuing to go to the former users phone (the temp is using the former users account), it still pops up when the temp tries to login, and obviously we don't have the former users phone. In removing two-factor authentication I assumed it would no longer be an issue for the temp. But, when she logs in it still sends the authentication to the former users phone. Anyone have any ideas why this is happening. I can't seem to find any information online to take care of this issue.
One of our users just moved on to another position. They were logging in with two-factor authentication. We have a temp using that person's account. The problem is while I have removed two-factor authentication from that former users login because it was continuing to go to the former users phone (the temp is using the former users account), it still pops up when the temp tries to login, and obviously we don't have the former users phone. In removing two-factor authentication I assumed it would no longer be an issue for the temp. But, when she logs in it still sends the authentication to the former users phone. Anyone have any ideas why this is happening. I can't seem to find any information online to take care of this issue.
All Answers
.1. Go to “Administrative Setup” and then “Manage Users” and “Profiles.”
2. Uncheck the “Two-Factor Authentication for User Interface Logins” permission