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Deanna Aaron 11 Process Builder - This error occurred: UNABLE_TO_LOCK_ROW
I keep getting the error email message from some of our process builders. How do I fix this?
From: FlowApplication <info@salesforce.com (mailto:info@salesforce.com)>
Date: June 24, 2018 at 8:25:29 PM PDT
Subject: Error Occurred During Flow "Update_Classy_Recurring_ID": The flow tried to update these records: null. Thi...
Error element myRule_1_A1 (FlowRecordUpdate).
The flow tried to update these records: null. This error occurred: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record or 1 records: 0031N00001dDDLvQAO.
I sincerely appreciate your help!
From: FlowApplication <info@salesforce.com (mailto:info@salesforce.com)>
Date: June 24, 2018 at 8:25:29 PM PDT
Subject: Error Occurred During Flow "Update_Classy_Recurring_ID": The flow tried to update these records: null. Thi...
Error element myRule_1_A1 (FlowRecordUpdate).
The flow tried to update these records: null. This error occurred: UNABLE_TO_LOCK_ROW: unable to obtain exclusive access to this record or 1 records: 0031N00001dDDLvQAO.
I sincerely appreciate your help!
After some research I have found below links that may help you.
https://developer.salesforce.com/forums/?id=9060G000000I2r1QAC
https://success.salesforce.com/answers?id=9063A000000l2KRQAY
Please mark it as solved if my reply was helpful, it will make it available
for others as a proper solution.
Best Regards,
Sandhya