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Elisheva DujovneElisheva Dujovne 

Error al abrir la página de configuración

Al intentar abrir la página de configuración me aparece este cartel: User-added image
Alguien sabe por qué?
Best Answer chosen by Elisheva Dujovne
NagendraNagendra (Salesforce Developers) 
Hi Pamela,

Sorry for this issue you are encountering.

This type of error indicates that an error has occurred that hasn't been trapped by the platform - a low-level java exception for example.
 
If you need to move quicker than, start removing functionality from the component to isolate where the problem occurs and see if there are any other mechanisms you can use.

If the problem continues may I suggest you please clear all the cookies and cache and log out of all accounts and log in once again which should resolve the issue.

Still, if the problem persists give a try by attempting the same in a different browser which should do the trick.

Also, I would suggest you raise a support case with Salesforce support team which might help.

You may reach Salesforce support at the below email address. Hope this helps.

Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

Thanks,
Nagendra

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Pamela,

Sorry for this issue you are encountering.

This type of error indicates that an error has occurred that hasn't been trapped by the platform - a low-level java exception for example.
 
If you need to move quicker than, start removing functionality from the component to isolate where the problem occurs and see if there are any other mechanisms you can use.

If the problem continues may I suggest you please clear all the cookies and cache and log out of all accounts and log in once again which should resolve the issue.

Still, if the problem persists give a try by attempting the same in a different browser which should do the trick.

Also, I would suggest you raise a support case with Salesforce support team which might help.

You may reach Salesforce support at the below email address. Hope this helps.

Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

Thanks,
Nagendra
This was selected as the best answer
Elisheva DujovneElisheva Dujovne
Gracias! Tengo otra pregunta: Quiero cambiar el tipo de campo de lista de selección a lista de selección múltiple y me aparece un error.

Me podés ayudar a saber por qué? User-added image