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Tejas KardileTejas Kardile 

Customisation of Snap In, Pre-chat form in salesforce lighitng community


I am trying to implement new salesforce lighting snap live chat feature in saleforce lighitng community.

I wanted to override the standard pre-chat form with lightning component.

My requirement is to display few extra fields on prechat form and pass these fields to salesforce Agent.

I have gone through below link and implmented given lighitng component

This code give us how to pass standard fieds to Agent but i am not sure how i can display and pass other extra fields to Agent using lighitng component.

Any help appriciated.

SandhyaSandhya (Salesforce Developers) 

You can refer below help article from salesforce.
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Tejas KardileTejas Kardile

I know this article. This article say below statment
"NOTE You can use the pre-chat APIs to send nonstandard pre-chat details along with what’s available in setup. For more information, see the Enhance the Pre-Chat Page in the Snap-Ins for Web Developer Guide."

But i dont find how to pass my extra details to agent using lighitng component.