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Kathryn Puzzanghera
Integration Issue with Zapier
Hi, I'm not a developer, but I've been directed here since apparently our organization (we're a small non-profit) doesn't have the premier support plan and so we can't get integration help. I'm trying to create a zap between Salesforce and Asana. I started getting an error when I tested the zap, reached out to Zapier, they ran their tests and told me I had to reach out to Salesfoce. It's looking like an access issue, but I am a system administrator in Salesforce (and for reference, I've successfully connected other zaps to Salesforce before). The issue looks like it's happening on the Record Type field and there seems to be some sort of permission difference between the API and an app. Zapier support summarized the issue here: https://cdn.zapier.com/storage/files/99b2d26482e2a86d0db0ba5098988618.txt. Any help would be deeply appreciated!
What kind of a Zapier subscription you were using for your requirement? There might have different types of Permissions/ limitations, based on the subscription. So, In that case, you might need to upgrade the current Zapier version if needed. For that get the help of the Zapier contact support team.
And Also did you connected the correct Zap between Salesforce & Asana?
Here are some Zap links :
https://zapier.com/sign-up/?selected_apis=SalesforceAPI%2CAsanaDevAPI&referrer=explore-page&from_url=https%3A%2F%2Fzapier.com%2Fapps%2Fintegrations&next=%2Fapp%2Feditor%2Ftemplate%2F2269%3Fselected_apis%3DSalesforceAPI%252CAsanaDevAPI%26referrer%3Dexplore-page%26from_url%3Dhttps%253A%252F%252Fzapier.com%252Fapps%252Fintegrations
https://zapier.com/sign-up/?selected_apis=SalesforceAPI%2CAsanaDevAPI&referrer=explore-page&from_url=https%3A%2F%2Fzapier.com%2Fapps%2Fintegrations&next=%2Fapp%2Feditor%2Ftemplate%2F10370%3Fselected_apis%3DSalesforceAPI%252CAsanaDevAPI%26referrer%3Dexplore-page%26from_url%3Dhttps%253A%252F%252Fzapier.com%252Fapps%252Fintegrations
Thanks
Chathura