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Manjunath MManjunath M 

Option to Create a Custom Action of Action Type Send Email not visible on Custom Object

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I don't see "Send Email" action type on Objects except Case. What I need to do to get that "Send Email" action type for other objects.

mukesh guptamukesh gupta
Hi

Have you enable Email-to-case in your developer org?
If no then first enable then try to create send email quick action.

Also go through this:- https://help.salesforce.com/articleView?id=case_interaction_send_email_quick_action_create.htm&type=5

if you need any assistanse, Please let me know!!


Kindly mark my solution as the best answer if it helps you.

Thanks
Mukesh

 
Manjunath MManjunath M
Hi Mukesh,

Send Email is available on Case and not available on other objects. (Email-to-Case had enabled)

Thanks,
Manjunath
 
mukesh guptamukesh gupta
Hi,

"Send Email" is available another all objects ,  i am using developer org. which version you are using?

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Thanks
Mukesh
Kuldeep Singh 102Kuldeep Singh 102
Hi Manjunath,

Intially, Send Email action type is available on all the object except Case; however, you can activate it in Case object as well by enabling Email-To-Case functionality.

Please let me know, if you need any further assistance.

Kindly mark my solution as the best answer if it helps you.

Regards,
Kuldeep Singh