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Rutuja Bardapurkar
I am not able to drag and drop Service Appointments in Dispatcher Console
I am not able to drag Service Appoinments onto the Gantt, I have already given permission for 'Field Service Dispatcher' field.
May I suggest you please check with below link from the success community with a similar discussion which might help you further.
- https://success.salesforce.com/answers?id=9063A000000igFYQAY
Please let us know if this helps.Kindly mark this as solved if the reply was helpful.
Thanks,
Nagendra
It's necessary to select an option "Enable service appointment sliding". This option it's in Field Service Configurations (Schedule --> General Logic).
I hope this helps.