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Need Help in Process builder
I have 2 process builder which are updating account same field.
Process builder 1 Scenario - On account when 1 child sms record created and will send one SMS to a customer when sms sent, through process builder it will update the account opt-in status field (number filed) to 0.
Process builder 2 Scenario - When Customer receive SMS and if reply back as Yes then system will create one record and Update account opt-in status field to '1' .
Issue is before completing the status of child record if customer reply quick in a difference of second it will update opt-in status to 1 and then as per 1st process builder it update opt-in status to 0. This is happens in second of time and in process builder we cannot control the flow.
I want system will update to '0' and when customer reply YES update to '1'
Can anyone suggest me any solution?
Process builder 1 Scenario - On account when 1 child sms record created and will send one SMS to a customer when sms sent, through process builder it will update the account opt-in status field (number filed) to 0.
Process builder 2 Scenario - When Customer receive SMS and if reply back as Yes then system will create one record and Update account opt-in status field to '1' .
Issue is before completing the status of child record if customer reply quick in a difference of second it will update opt-in status to 1 and then as per 1st process builder it update opt-in status to 0. This is happens in second of time and in process builder we cannot control the flow.
I want system will update to '0' and when customer reply YES update to '1'
Can anyone suggest me any solution?