+ Start a Discussion
Domnic JohnsonDomnic Johnson 

Can we have auto response rule for queue?

I set up a queue for leads. I want auto response rule set up so the leads which are going into the queue to get the correct email response according to the status. 

Any suggestion on how to get this done?

Raj VakatiRaj Vakati
I dnt think so you can able to do it though code ..please try to do it with apex code
Domnic JohnsonDomnic Johnson
Is it not possible with standard functionality?
Raj VakatiRaj Vakati
I am sorry its my mistake .. you can able to do it .. thanks for the catch 

User-added image
Domnic JohnsonDomnic Johnson
What should be the condition? Am trying but its not working for me
Domnic JohnsonDomnic Johnson
Hi Raj,

Thanks for responding back.

I got the queues id and added that as owner Id and set all the other conditions.

Link to all the Prefix 

Maybe it will help someone.
Lead Auto Response Criteria for Queue