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Pseudodarwinist
duplicate Accounts were inserted by upsert job
Last night more than 1 million Accounts(Clients) were inserted in Salesforce by a batch job from ETL. They say they have run the Upsert job.If it was upsert, it should have updated the already existing Accounts. Is there a way to debug or diagnose as to how upsert job inserted Accounts.What are the things i can try to debug it?
If you have more than one same external Id it will fail
Now .. Do you have duplicate external Id ? I am sure its not possiable if you have it as unique
If you have duplicate data like ( duplicate record name , then its issue with the data ) please use de duplicate rules or third party apps