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Heena Patel Case comment truncation- Service Console Lightning
In the service console in Salesforce Lightning, we have a page with a three column layout that has the case comments on the right most column. It seems that the case comments are truncated as this is the way Salesforce has designed this. Would anyone be able to suggest a way to customize this last column so that the case comments are not truncated? Thanks
This is a known issue which has been raised refer below link where you have work around.
https://success.salesforce.com/issues_view?id=a1p3A000000jkmKQAQ&title=case-comments-do-not-show-the-full-text-in-the-related-list
Best Regards,
Sandhya