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priyanka N
how
We are using Salesforce enterprise account and Currently we are facing an issue on IPv6 network.
We unable to access or use Salesforce one and native app with our credentials via IPv6 network only. We able to access in IPv4 network, it’s not working in IPv6.
please suggest us if any configurations to be made on the salesforce org.
Thanks in advance
We unable to access or use Salesforce one and native app with our credentials via IPv6 network only. We able to access in IPv4 network, it’s not working in IPv6.
please suggest us if any configurations to be made on the salesforce org.
Thanks in advance
Are there any IP restrictions applied for the particular profile? You can go to profile and check the IP ranges.
Thanks.
No IP restrictions are set on profile. Issue It is not about the particular salesforce org. When you connect to Jio IPV6 network, salesforce site will not even open either in browser or in mobile app.