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Display Salesforce Survey on PostChat form URL
I have configured Salesforce Survey in the org. Survey itself is working fine for both internal and external users.
I have to display this survey to end-user when the chat is ended. I have used Post-Chat URL and used "external" survey link to be displayed.
Theoretically, all should work without any hassle, but I am receiving this weird error:
I have to display this survey to end-user when the chat is ended. I have used Post-Chat URL and used "external" survey link to be displayed.
Theoretically, all should work without any hassle, but I am receiving this weird error:
while(1);
*/{"message":"Invalid request, no message"}/ERROR/
I am not sure what is going on and what wrong am I doing here?
Sorry for this issue you are facing.
May I suggest you please refer to below steps.
- Add a new page on the community, name it "Satisfaction Survey" (you can name it as you wish)
- Put the Survey component on the page, on modified community layout, without header and footer, so the end-user won't have a look-n-feel of a community.
- Publish the community
- Get the URL of the page you just added and put it in the post-chat form URL.
Hope this helps.Kindly mark this as solved if it's resolved.
Thanks,
Nagendra