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William "Solomon" Dixon 9William "Solomon" Dixon 9 

Huge Challenge problem

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: ZAWWHCIQ
NagendraNagendra (Salesforce Developers) 
Hi William,

Sorry for this issue you are encountering.

May I also request you please confirm if you are using a brand new developer org in order to validate this challenge, if not then I would suggest you create a brand new org and give a try which should probably do the trick.

If you are using a brand new developer org then please double check that your org doesn't have a namespace enabled. If that doesn't help please give a try by restarting the batch.

If the problem continues,  log out of all accounts and log in once again in a different browser by clearing the cache and cookies which should probably do the trick.

Hope this helps.

Kindly mark this as solved if the reply was helpful so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

Thanks,
Nagendra
William "Solomon" Dixon 9William "Solomon" Dixon 9
I will try all of these ideas and yes, the org I’m using is very new. Thanks for getting back William Dixon
William DixonWilliam Dixon
That Worked, Thanks
William DixonWilliam Dixon
Hello Nagendra.  I'm getting this problem with BAS challenge #4:
Challenge Not yet complete... here's what's wrong: 
Couldn't find the correct email signature.
I placed the signature information in my personal setting, but no luck getting challenge completed. What am I overlooking?  Thanks
NagendraNagendra (Salesforce Developers) 
Hi William,

Sorry for this issue you are facing.

Please follow the below and double check if you have done the same.

Navigate to Email Settings in your personal settings (click on Your Name in the top right corner, then Settings. On the next page select Email and My Email Settings). Add the signature.
User-added image
Navigate to Letterheads and create a new one. Use the picture provided as a logo and change the colour of all the lines. You should have something similar to mine on the picture below in the end.
User-added image
Create a template folder to hold the two Email Templates you will create next.
User-added image
This is the first one – Residential Sales Welcome Email
User-added image
And the second one – Residential Sales Correspondence.
User-added image
Quickly now, check the challenge. Only two more to pass and you will be the newest Business Administration Specialist Super badge holder!

Hope this helps.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra
 
William DixonWilliam Dixon
Solved!  Thanks again for your help. 👍🏾👍🏾  How do I mark as solved? I do see anywhere to click for that.  😱😱
NagendraNagendra (Salesforce Developers) 
Hi William,

I am glad that it's resolved.

Please close this thread by marking it as solved by checking the best answer just below my post.

Thanks,
Nagendra