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PseudodarwinistPseudodarwinist 

Email-to-Case issue

We have Emails to Case where we send out emails to customers who raise Case.We do it through a generic Process Builder A(built on Email object).For every case created in our org, an email will be sent.
Now there is an specific Email-to-Case say servicerecovery@gmail.com, where there is an additional logic through another Proces Builder B(built on Case object).
Now what is happening is once a customer raise a case to servicerecovery@gmail.com, he first receives an email through a Process Builder A, which is generic.He also receives another email through Process Builder B. How can we avoid sending him first email for this Email-to-Case only.