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donalm lightning for outlook contacts being deleted.
A client who is using Lightning for Outlook has had a large # of contacts being deleted from Salesforce recently. The client recently migrated to Office 365, and reconfigured PC's and other devices to be office 365 compliant.
In the Sync Settings in Lightning for Outlook, I've disabled the Contacts syncing for now, until we figure out what these contacts are being deleted.
Has anybody else experienced something like this?
In the Sync Settings in Lightning for Outlook, I've disabled the Contacts syncing for now, until we figure out what these contacts are being deleted.
Has anybody else experienced something like this?
After some research I found below links that can help you.
https://success.salesforce.com/answers?id=90630000000gos6AAA
https://success.salesforce.com/answers?id=90630000000gwQbAAI
https://help.salesforce.com/articleView?id=Why-do-I-have-duplicates-and-or-deletes-with-Contacts-Events-Tasks-records-etc-1327107620049&language=en_US&type=1
https://help.salesforce.com/articleView?id=000214253&type=1
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya