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RJ12
Scheduler to send Task and Email alert
If a record is in Lead Status 'Working' and untouched(didn't edit) for 3 business days, I have to send a Task and Email to Lead owner and Manager (user lookup in Lead).
I tried with time-based workflow and process builder but it is not working properly. I believe this is can be done using Scheduler.
1. Can anyone help me how to achieve this using Apex Scheduler?
2. I have created Task and Email Alert in workflow actions. Is it possible to trigger them with scheduler Apex?
This might help you :
Source :
https://developer.salesforce.com/docs/atlas.en-us.salesforce_vpm_guide.meta/salesforce_vpm_guide/vpm_distribute_system_apex.htm