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mohan s 37 cannot reference converted lead exception
Hi,
I am getting the cannot reference converted lead exception in my class. I have a Matched Account lookup field on lead object. When i select the converted lead account for Matched Account on lead object then i try to convert this lead, where i am getting the above exception. Is this salesforce standard behaviour? Can we refer the converted lead account for new lead?
Thanks,
Mohan s
I am getting the cannot reference converted lead exception in my class. I have a Matched Account lookup field on lead object. When i select the converted lead account for Matched Account on lead object then i try to convert this lead, where i am getting the above exception. Is this salesforce standard behaviour? Can we refer the converted lead account for new lead?
Thanks,
Mohan s
Sorry for this issue you are facing.
Once a Lead is converted it can not be modified via the UI, DataLoader or APEX. However, SFDC Help has a workaround that is documented here https://help.salesforce.com/articleView?id=000170793&language=en_US&type=1.
Salesforce introduced a fix to this with Spring 16.
Here are 2 quite helpful links:
Data Loader updates to converted leads cause "ERROR: insufficient access rights on object id" https://success.salesforce.com/issues_view?id=a1p300000008dkIAAQ
How can I update Lead fields on converted Leads? https://help.salesforce.com/articleView?id=000170793&language=en_US&type=1
In short: You can update converted lead but it will have to be done via dataloader.
Hope this helps.
Kindly mark this as solved if the reply was helpful.
Thanks,
Nagendra
Thanks for your help. I am using the account which has been converted from lead. I am not using the lead. Don't we refer converted account on lead?
Thanks,
Mohan