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María Jesús Carmona User who is viewing a case
Hi,
I would like to know is there is some way to show an informative text showing the user who is watching a case record.
The reason is that I have a button that asigns the case record to the user who clicked it (only if the case is not asigned), but there are times when 2 users open it at the same time and both of them click the button.
I think a solution could be to show if someone is on that record at that time, but I dont know if there's a standard way to do that or how to achieve it.
Any ideas? (The case viewing is a Visualforce btw)
Thanks :)
I would like to know is there is some way to show an informative text showing the user who is watching a case record.
The reason is that I have a button that asigns the case record to the user who clicked it (only if the case is not asigned), but there are times when 2 users open it at the same time and both of them click the button.
I think a solution could be to show if someone is on that record at that time, but I dont know if there's a standard way to do that or how to achieve it.
Any ideas? (The case viewing is a Visualforce btw)
Thanks :)
1. Create a new object store the user who view the case
2 . Create a flow or vf page to load the data into the custom object where every user view the case
3 .You can show the custom object as a related list to case