function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Stephen E 4Stephen E 4 

how to stop actions from showing up on the feed tab

We have a action that creates an opportunity from a case. When we put the action (which calls a flow) on the page layout, it does not show up with all the other actions or buttons, but rather it shows up on the feed tab on the page. How can we change this? Users do not want this on the feed tab, they want it at the top of the page with the rest of the buttons. 

User-added image
SandhyaSandhya (Salesforce Developers) 
Hi,

When feed tracking is enabled for cases or work orders, the page-level action menu on those records contains only custom buttons and supported standard buttons. Quick actions appear on the Chatter tab.

Refer below help article.

https://help.salesforce.com/articleView?id=actions_in_lex.htm&type=5
 
https://salesforce.stackexchange.com/questions/180400/action-not-displaying-in-salesforce-lightning
 
   Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
                                             
Best Regards
Sandhya
 
 
Stephen E 4Stephen E 4
But what if we want feed tracking enabled but do not want to have the flows show up there? Why is this a "feature"/limitation?