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Neha Sameen 1
case is not creating through Email2Case, setup was done and verified also
I have created Email2case, all setup was done properly, routing address is also verified. But Still case is not creating. Is there any assignment rule need to setup or what Please help.
The following errors were encountered while processing an incoming email:
REQUIRED_FIELD_MISSING : Required fields are missing: [Support Plan, Contract Type, Support Level]