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Adam Drissel 1 How to add a Lightning App/Component to the Agent Console
Please help quickly!
I have looked everywhere and I cannot find a way to add a link on our Agent Console to allow our customer support agents to click and get directly to the Lightning App. Currently this is what they see:
When they click on that link it opens up a VF page, which then opens up a Flow:
I tried creating a simple VF page that performs a jQuery redirect to the Lightning App url:
But when that button is clicked in the Console it brings up this:
A blank page.
Please help! I really need my agents to be able to click through to the app right from the Console.
I have looked everywhere and I cannot find a way to add a link on our Agent Console to allow our customer support agents to click and get directly to the Lightning App. Currently this is what they see:
When they click on that link it opens up a VF page, which then opens up a Flow:
I tried creating a simple VF page that performs a jQuery redirect to the Lightning App url:
<apex:page showHeader="false" sidebar="false">
<apex:includeLightning />
<apex:includeScript value="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js"/>
<script type="text/javascript">
$(document).ready(function(){
window.location.href="https://lmi--drissel.lightning.force.com/c/Case_QuickCreateApp.app";
});
</script>
<body onload="load();"></body>
</apex:page>
But when that button is clicked in the Console it brings up this:
A blank page.
Please help! I really need my agents to be able to click through to the app right from the Console.