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sfdeveloper12sfdeveloper12 

Approval Process is not working

Hello,

I am working on a quote object. In this approval process is not working. If below criteria is satisfied then approval process should fire and assigned approval should get notification to approve or reject record.
Quote Record Type: BenderINC - Industrial Quotes.

I dont know why this is happening. It was working earlier.

Thanks & Regards,
Utkarsha
Best Answer chosen by sfdeveloper12
sfdeveloper12sfdeveloper12
Thank You dutta.
I dont know what was the problem with approval process but its working when i called it from process builder.

All Answers

Dutta SouravDutta Sourav
Make sure that the Approval Process is Activated.
sfdeveloper12sfdeveloper12

Hi Dutta,

Its activated.

Thanks & Regards,
Utkarsha


 
Dutta SouravDutta Sourav
Great! Then make sure that Notification Template is assigned to this approval process.
User-added image
sfdeveloper12sfdeveloper12
No, Its still not working
 
Dutta SouravDutta Sourav
So, The Approver is not being notifed with email?
Dutta SouravDutta Sourav
You need to create the Approval/Rejection Actions. Did you create these?
User-added image
sfdeveloper12sfdeveloper12
Thank You dutta.
I dont know what was the problem with approval process but its working when i called it from process builder.
This was selected as the best answer
Dutta SouravDutta Sourav
Glad to hear that mate! Please mark a Best Answer to help others in the community who might come up with same issue.

Cheers,
Sourav.