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David Jobe
Validation using CreateDate
I am trying to develop a validation that checks a date field against the create date. The idea is to make sure the agents are putting in dates after (or on) the date teh case was created. The problem I have discovered is that the createdate field doesn't populate until after save, so a validation referencing it at the creation of a case will not stop an agent. And building a code that references today, may cause a validation error where one shouldn't exist. Is there any way to reference a create date, before the case is officially created?
As of now, CreatedDate is Ready the only field. Salesforce will allow us to edit those filed on initial setup of Salesforce by logging a case with Salesforce and user should have Edit read-only fields permission to do.
In you case, it is's not possible I guess. You can use alternative customer filed ( CraetedDate__C) and do the validation on this field.
Thanks ,
Raj
Hope it helps!